Tenon for Manufacturing

Engage smarter, sell faster, and deliver exceptional value across the full customer and product lifecycle.

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Transform Customer and Product Journeys

Engage smarter, sell faster, and deliver exceptional value across the full customer and product lifecycle.

Real-Time Shipment & Production Updates

Keep customers informed on order progress and delivery.

Use Case: Send SMS alerts when orders enter final assembly, ship, or are delayed; follow up with tracking links and estimated delivery dates.

ServiceNow Products: MCO, FSM, Tenon 

Proactive Maintenance & Upgrade Campaigns

Prepare customers for service needs and upsell opportunities.

Use Case: Alert customers when equipment is nearing maintenance cycles; promote upgraded parts or models during outreach.

ServiceNow Products: MCO, FSM, Tenon 

Trade Show Lead Nurturing

Turn event contacts into qualified opportunities.

Use Case: Send a thank-you SMS after a trade show visit, followed by emails with product brochures, case studies, and demo invites.

ServiceNow Products: MCO, Tenon

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Connect and Empower Your Marketing Team with Tenon, Built on ServiceNow.

"Why Tenon" graphic

"Powered by the ServiceNow Platform, Tenon is changing the way marketers work. By bringing marketing teams together on a single, united platform, organizations can better connect people, processes and systems to drive efficiencies and improve experiences,
while saving time and money."

John Ball
SVP + General Manager, Customer + Industry Workflows, ServiceNow

"The fact that Tenon has been designed for a marketing team and that its purpose is to support the marketing effort made it very attractive to us."

Kelly McDermott
CMO, Caregility

Maximize the Impact of Your Marketing

Maximize your marketing impact with a solution built on ServiceNow.

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