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Amplify Your Reach with SMS Marketing

Send personalized, timely SMS messages using ServiceNow data to engage your audiences.

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Unlock the Power of SMS

Use an intuitive SMS builder to create, schedule, and send campaigns to maximize customer engagement.

ENGAGE

Craft your Messages

Meet customers on the device they check most with personalized text messages built on ServiceNow CRM data. SMS is ideal for time-sensitive offers, reminders, and alerts, and MMS adds images and rich media when a plain text isn't enough.

  • Personalize texts with live ServiceNow customer data
  • Send time-sensitive offers, event reminders, and service alerts
  • Add images and rich media with MMS
  • Schedule sends or trigger them from a journey
COMPLY

Maintain messaging compliance

Text messaging carries strict consent rules, and Tenon builds guardrails into every send. Opt-in and opt-out status lives with the customer record in ServiceNow, so your team can show who agreed to receive messages and when.

  • Built-in guardrails to support consent rules
  • Opt-out requests honored automatically across campaigns
  • Consent records kept with the customer record for audits
  • Quiet-hours and send-time controls to respect recipients
SIMPLIFY

Simplify your stack

Add a high-engagement channel without buying, integrating, and securing another texting platform. SMS runs in the same place as your email, audiences, and journeys, so one team manages every touchpoint from one hub.

  • No separate SMS vendor or data integration to maintain
  • Use the same audiences you already built for email
  • Coordinate SMS and email inside one journey
  • See SMS performance next to your other channels

Take a Quick Look

SMS Marketing for

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High Engagement Promotions

SMS messages capture attention quickly, reaching customers where they’re most active—on their phones—leading to strong engagement and immediate visibility.

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Direct & Immediate Communication

SMS provides immediate delivery, making it ideal for time-sensitive offers, reminders, and alerts that require a quick response from recipients.

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Personal Customer Experience

With targeted and relevant messaging, SMS allows brands to create a personalized experience, building stronger customer relationships and loyalty.

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Discover the Future of Marketing Work

See how you can align your team, accelerate work, and maximize your marketing impact with Tenon.

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